Steve Ritchie, the CEO Papa John’s International Inc.
Steve Ritchie is the current Chief Executive Officer of Papa John’s International Inc. He joined the company in 2018 but has been the president of the company since 2015. Previously, he worked as the Senior Vice President of the Company between 2013 to 2015 in charge of global operations, training and global operations support. Since 2014, he was Papa John’s International Chief Operating Officer before taking the current role as the Chief Executive Officer.
According to Wikipedia.org, between December 2010 to August 2011, Steve Ritchie served as Papa John’s International’s Senior Vice President, Operations and Global OST. Moreover, in July 2011, he was elected the Vice President Operations & Global OST at the company where his main role was to oversee all the strategic initiatives and global operating support functions for Latin and America regions. From 2006, he was a Franchise Operator and Owner of several units of Papa John’s International Inc. in Midwest. See more of this on their website.
When he became the Chief Executive Officer, he pledged to the company’s employees and customers that he would address the failings of the company. To this end, he promised to do a complete investigation into complaints of sexism, and other forms of harassment which had affected the company. Moreover, he hired an outside expert to conduct an audit on how the company would confront harassment at the company. The external expert will allow the company identify its strengths and weaknesses and how the company can use them for their benefit. Ritchie, on the company’s facebook account, shared his open letter to the customers.
Since he took over the company, Mr. Steve Ritchie has adopted an open door policy. As such, he has made the top management easily accessible to its franchisees and employees. This has allowed the company to get the required feedback thus moving forward. Papa John’s International Inc. is also more transparent in how it conducts its business. This it hopes will help it gain the trust of its customers.
Throughout his, career, Steve Ritchie Papa Johns has served the company with utmost dedication making him one of the respected businessman and manager in the United States. For more than two decades, Mr Ritchie has given himself to ensuring that in companies that he works for, they are responsive to customer needs.
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